Nested Service Categories (Multi-Level Categories)

wout_b
Wed, 04 Mar 2026 12:20:40 +0000
Feature Requests

Currently, service categories in SimplyBook are flat, meaning all services must be grouped within a single level of categories.

For businesses that offer structured services, this quickly becomes limiting.

Example Use Case

In our case (real estate photography services), services are structured like this:

Level 1 – Property Size

Home under 2,000 SqFt

Home under 3,000 SqFt

Home under 4,000 SqFt

Level 2 – Service Type

Premium Photoshoot

Normal Photoshoot

,…

Currently we must create separate categories for each size, and then duplicate the service structure inside each category.

This leads to:

duplicated services

harder management

messy backend structure

less intuitive booking flow

Proposed Solution

Allow nested categories (at least one child level).

Backend:

Categories can have child categories

Services belong to the lowest category level

Frontend booking flow:

User selects Main Category

User selects Subcategory

User selects Service

Benefits

Cleaner backend service management

Reduced duplication

More scalable service structures

Better UX for customers

Useful for many industries

Even allowing just one additional level (parent → child category) would already solve many use cases.

4 posts - 2 participants