# \[#1238\] Error "\[-32000\] Company does not exist"

**URL:** https://tech-support.simplybook.me/t/1238-error-32000-company-does-not-exist/1238
**Category:** Bug Reports
**Tags:** migrated, redmine-1238
**Created:** [May 30, 2024, 1:17pm UTC](https://tech-support.simplybook.me/t/1238-error-32000-company-does-not-exist/1238 "2024-05-30T13:17:29Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [May 30, 2024, 1:17pm UTC](https://tech-support.simplybook.me/t/1238-error-32000-company-does-not-exist/1238/1 "2024-05-30T13:17:29Z")

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**Migrated from Redmine #1238** | _Author: Shubham Kamble_  
_Status: Feedback | Priority: High, I’m very impatient | Created: 2024-05-30_

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From the developer page. Unable to get the data from api request. After adding the api key and company instance name as company login. basically, company instance is fetched or taken from the simplybook admin URL. for example [https://abc.secure.simplybook.pro/v2](https://abc.secure.simplybook.pro/v2). So in the provide link “abc” is the company instance we are using.

Error message states “[-32000] Company does not exist”.

Url developer page - [API documentation | SimplyBook.me Online Scheduling](https://simplybook.me/en/api/developer-api)

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<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [May 30, 2024, 1:19pm UTC](https://tech-support.simplybook.me/t/1238-error-32000-company-does-not-exist/1238/2 "2024-05-30T13:19:59Z")

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**Dmytro Bondarev** wrote:

Hi,

As your company based in .pro enterprise server your endpoint URL should be [https://user-api.simplybook.pro/{module}](https://user-api.simplybook.pro/%7Bmodule%7D) (or [https://user-api-v2.simplybook.pro/](https://user-api-v2.simplybook.pro/) for REST API).
