# \[#1241\] Assistance Needed for Webhook and Event Handling with SimplyBook

**URL:** https://tech-support.simplybook.me/t/1241-assistance-needed-for-webhook-and-event-handling-with-simplybook/1241
**Category:** Bug Reports
**Tags:** migrated, redmine-1241
**Created:** [June 6, 2024, 4:57pm UTC](https://tech-support.simplybook.me/t/1241-assistance-needed-for-webhook-and-event-handling-with-simplybook/1241 "2024-06-06T16:57:42Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [June 6, 2024, 4:57pm UTC](https://tech-support.simplybook.me/t/1241-assistance-needed-for-webhook-and-event-handling-with-simplybook/1241/1 "2024-06-06T16:57:42Z")

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**Migrated from Redmine #1241** | _Author: Yovel Yaffe_  
_Status: Feedback | Priority: High, I’m very impatient | Created: 2024-06-06_

* * *

Dear [SimplyBook.me](http://SimplyBook.me) Support Team,

I hope this message finds you well. We are currently using [SimplyBook.me](http://SimplyBook.me) for our booking system and require assistance with the following:

1. Webhook Callback with Full Booking Details:  
We need the webhook to include all the details that a user fills out on the booking page when a booking is created, changed, or canceled. Currently, the webhook payload only includes basic information such as booking\_id, booking\_hash, company, and notification\_type. We require additional details like client\_name, client\_email, client\_phone, and any other custom fields filled out by the user during the booking process.

2. Event Handling for [SimplyBook.me](http://SimplyBook.me) Widget:  
We are using the [SimplyBook.me](http://SimplyBook.me) widget embedded on our website. We need a method to catch the scheduling events (e.g., booking created, booking changed, booking canceled) directly from the embedded widget on our site to trigger custom actions. We are looking for a JavaScript-based solution or any other method that can help us achieve this.

Our current setup:

API Key: [Your API Key]  
Secret API Key: [Your Secret API Key]  
Company Login: “storify”  
Callback URL: “[https://hook.eu1.make.com/my-webhook](https://hook.eu1.make.com/my-webhook)”  
Example of additional fields needed in the webhook payload:

json

```

{
  "booking_id": "4",
  "booking_hash": "e0761a9f63379957ad43aee6e441c21c",
  "company": "storify",
  "notification_type": "create",
  "client_name": "John Doe",
  "client_email": "john.doe@example.com",
  "client_phone": "+1234567890",
  "custom_field_1": "Value1",
  "custom_field_2": "Value2"
}

```

Your assistance in implementing these features will significantly improve our integration and user experience. If any additional information is required, please do not hesitate to ask.

Thank you for your support and cooperation.

Best regards,

Yovel Y  
[yovelyaffe5363@gmail.com](mailto:yovelyaffe5363@gmail.com)  
InstaIsrael  
Developer

---

<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [June 6, 2024, 5:33pm UTC](https://tech-support.simplybook.me/t/1241-assistance-needed-for-webhook-and-event-handling-with-simplybook/1241/2 "2024-06-06T17:33:58Z")

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**Dmytro Bondarev** wrote:

Hi,

1. You can receive all this information by calling API
2. Unfortnately we don’t have such functionality at the moment.