# \[#1250\] https://user-api-v2.simplybook.pro/admin/clients returns "Access Denied"

**URL:** https://tech-support.simplybook.me/t/1250-https-user-api-v2-simplybook-pro-admin-clients-returns-access-denied/1250
**Category:** Bug Reports
**Tags:** migrated, redmine-1250
**Created:** [July 4, 2024, 3:34pm UTC](https://tech-support.simplybook.me/t/1250-https-user-api-v2-simplybook-pro-admin-clients-returns-access-denied/1250 "2024-07-04T15:34:30Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [July 4, 2024, 3:34pm UTC](https://tech-support.simplybook.me/t/1250-https-user-api-v2-simplybook-pro-admin-clients-returns-access-denied/1250/1 "2024-07-04T15:34:30Z")

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**Migrated from Redmine #1250** | _Author: Y R_  
_Status: Feedback | Priority: Immediate, there is BUG! | Created: 2024-07-04_

* * *

Hi,

We’re able to create bookings with the /admin/bookings endpoint, but with the same Token, we can’t create clients at the /admin/clients endpoint; we get “access denied.”

Thank you.

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<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [July 4, 2024, 3:36pm UTC](https://tech-support.simplybook.me/t/1250-https-user-api-v2-simplybook-pro-admin-clients-returns-access-denied/1250/2 "2024-07-04T15:36:04Z")

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**Y R** wrote:

Endpoint is actually, [https://user-api-v2.simplybook.me/admin/clients](https://user-api-v2.simplybook.me/admin/clients), we get 404 page, not access denied.

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<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [July 4, 2024, 3:37pm UTC](https://tech-support.simplybook.me/t/1250-https-user-api-v2-simplybook-pro-admin-clients-returns-access-denied/1250/3 "2024-07-04T15:37:04Z")

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**Dmytro Bondarev** wrote:

Hi, please provide more details.  
We need http request and response.  
Company login and user login (that you use to login).

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<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [July 4, 2024, 3:41pm UTC](https://tech-support.simplybook.me/t/1250-https-user-api-v2-simplybook-pro-admin-clients-returns-access-denied/1250/4 "2024-07-04T15:41:02Z")

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**Y R** wrote:

Company login is: neuroprp  
User to log in is: simplybook-dev@inneranchor.ca

Rquest:

curl --location ‘[https://user-api-v2.simplybook.me/admin/clients](https://user-api-v2.simplybook.me/admin/clients)’   
–header ‘X-Token: add-token-here’   
–header ‘X-Company-Login: neuroprp’   
–header ‘Content-Type: application/json’   
–data-raw ‘{  
“email”: “[yr-test@gmail.com](mailto:yr-test@gmail.com)”,  
“name”: “YR”  
}’

Response:

 SimplyBook.me — Free Online Appointment Scheduling Service 

Ouch!

# ERROR

I'm sorry, that page is in another universe!

Back home
 ![404 Error Image](https://tech-support.simplybook.me/v2/images/simplybook/error/eror-404.svg)

⏎

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<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [July 5, 2024, 1:50pm UTC](https://tech-support.simplybook.me/t/1250-https-user-api-v2-simplybook-pro-admin-clients-returns-access-denied/1250/5 "2024-07-05T13:50:52Z")

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**Y R** wrote:

Hi, is that sufficient information?

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<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [July 5, 2024, 2:15pm UTC](https://tech-support.simplybook.me/t/1250-https-user-api-v2-simplybook-pro-admin-clients-returns-access-denied/1250/6 "2024-07-05T14:15:28Z")

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**Dmytro Bondarev** wrote:

Hi,

It seems it is not Access denied error.  
Please try to add phone parameter for client.

curl --location ‘[https://user-api-v2.simplybook.me/admin/clients](https://user-api-v2.simplybook.me/admin/clients)’   
–header ‘X-Token: add-token-here’   
–header ‘X-Company-Login: neuroprp’   
–header ‘Content-Type: application/json’   
–data-raw ‘{  
“email”: “[yr-test@gmail.com](mailto:yr-test@gmail.com)”,  
“phone”: “”,  
“name”: “YR”  
}’

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<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [July 5, 2024, 5:17pm UTC](https://tech-support.simplybook.me/t/1250-https-user-api-v2-simplybook-pro-admin-clients-returns-access-denied/1250/7 "2024-07-05T17:17:41Z")

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**Y R** wrote:

Hi, that worked thanks. Worth updating the API documentation to indicate it’s mandatory as we had removed it as a mandatory field in the UI.

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<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [July 5, 2024, 5:19pm UTC](https://tech-support.simplybook.me/t/1250-https-user-api-v2-simplybook-pro-admin-clients-returns-access-denied/1250/8 "2024-07-05T17:19:19Z")

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**Dmytro Bondarev** wrote:

Hi, yes.  
Sorry for inconvenient we will fix that.
