# \[#1309\] User token issue

**URL:** https://tech-support.simplybook.me/t/1309-user-token-issue/1309
**Category:** Bug Reports
**Tags:** migrated, redmine-1309
**Created:** [November 21, 2024, 7:35am UTC](https://tech-support.simplybook.me/t/1309-user-token-issue/1309 "2024-11-21T07:35:37Z")
**Posts on this page:** 3
**Page:** 1

<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [November 21, 2024, 7:35am UTC](https://tech-support.simplybook.me/t/1309-user-token-issue/1309/1 "2024-11-21T07:35:37Z")

</div>

**Migrated from Redmine #1309** | _Author: soniya james_  
_Status: Feedback | Priority: High, I’m very impatient | Created: 2024-11-21_

* * *

Request  
[https://user-api.simplybook.me/](https://user-api.simplybook.me/)

{  
“jsonrpc”: “2.0”,  
“method”: “getUserToken”,  
“params”: {  
“companyLogin”: “vr3airporttest”,  
“userLogin”: “[viji@gmail.com](mailto:viji@gmail.com)”,  
“userPassword”: “viji@123”  
},  
“id”: 1  
}  
Response

{  
“error”: {  
“code”: -32601,  
“message”: “Method not found”,  
“data”: null  
},  
“id”: “1”,  
“jsonrpc”: “2.0”  
}

Kindly help me for this.

---

<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [November 21, 2024, 8:00am UTC](https://tech-support.simplybook.me/t/1309-user-token-issue/1309/2 "2024-11-21T08:00:18Z")

</div>

**Dmytro Bondarev** wrote:

Hi,

1. please use non named parameters:

```
{
"jsonrpc": "2.0",
"method": "getUserToken",
"params": ["vr3airporttest", "viji@gmail.com", "viji@123"],
"id": 1
}
```

1. You should call this method with [https://user-api.simplybook.me/login](https://user-api.simplybook.me/login) endpoint.

---

<div class="post-metadata">

### Author: ![system](https://tech-support.simplybook.me/uploads/default/original/1X/faedac32116409149d0a20d900b3047df01a4ad0.png) [@system](https://tech-support.simplybook.me/u/system)
#### Post date: [November 21, 2024, 8:19am UTC](https://tech-support.simplybook.me/t/1309-user-token-issue/1309/3 "2024-11-21T08:19:14Z")

</div>

**soniya james** wrote:

Thanks for your support