[#237] Authorization with API Issue

API General
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1

Migrated from Redmine #237 | Author: Abid Rasheed
Status: New | Priority: High, I’m very impatient | Created: 2018-09-17

Hi,

We are using enterprise simply book and facing the issue of connecting API.

We are using Authorization from the server side code (php) and facing error
“Message: Request error: User with this login and password not found”

Code:
$loginClient = new JsonRpcClient(‘https://user-api.simplybook.me’ . ‘/login/’);
$token = $loginClient->getUserToken(YOUR_COMPANY_LOGIN, YOUR_USER_LOGIN, YOUR_USER_PASSWORD);

Also tried:
$loginClient = new JsonRpcClient(‘https://user-api.simplybook.me’ . ‘/login/’);
$token = $loginClient->getToken(YOUR_COMPANY_LOGIN, YOUR_API_KEY);

Credentials Simply book:
Company Name: belimobilgue.co.id
username: dataapp

Thanx

2

Redmine Admin wrote:

company name is your account login, not domain.
Please provide your admin interface url if you have troubles to get company login

3

Abid Rasheed wrote:

Hi,

Here is our admin interface
https://belimobilgue.secure.fcgnew.enterprisebookings.com/v2/

We have tried with
$token = $loginClient->getUserToken(belimobilgue, dataapp , YOUR_USER_PASSWORD);

and getting the error

Message: Request error: User with this login and password not found

This is the same login and password we use to log into
https://belimobilgue.secure.fcgnew.enterprisebookings.com/v2/
which works fine.

Please, can you check if the account is enabled for API access? We need to fetch the booking data to be used in external app.

4

Redmine Admin wrote:

I know fcg using our API already and have no problems to login.

Company login is belimobilgue
Api endpoint is https://user-api.fcgnew.enterprisebookings.com/