Migrated from Redmine #102 | Author: Sasha Verma Status: Rejected | Priority: Normal | Created: 2018-01-31
getRecentActions currently is filtered by the following params: @param Boolean $lastOnly @param Integer $limit
These are not intuitive, what if many updates happen in a short time and you are limiting the number of recent actions returned. You could be missing updates. Also, for some reason booking_code becomes the unique identifier for the booking instead of id. It is unclear which is the identifier that I should be keeping track of in my application.
In the callback url, booking_hash is different from booking_code, and booking_id is also returned, which is accurate. Thus it would be useful to return booking_id always, keeping consistency for my application’s data.
I cannot get more details about a booking if I do not have the booking ID, however, because “getBookingDetails” requires passing in the booking_id in. Plus, when you getRecentActions, we only receive the attribute “code” which does not seem to correlate with “booking_code” which is returned in getBookings. There isn’t a consistency to identifying bookings among the various methods one can use.
I cannot use webhooks to sync due to my company’s security rules - external sites cannot hit our internal URL. There should be a identifiable way to find updates for bookings. I’m not sure why someone would use “getRecentActions” if you can’t filter on date and tie to a booking’s identity.
I cannot use webhooks to sync due to my company’s security rules - external sites cannot hit our internal server. There should be a identifiable way to find updates for bookings. I’m not sure why someone would use “getRecentActions” if you can’t filter on date and tie to a booking’s identity.
getRecentActions - does not return booking it returns recent actions for user. And it can be not only bookings, it will be only for logged user. That is why it is wrong way to use it for sync bookings.
For periodical syncing you can use API documentation | SimplyBook.me Online Scheduling
method.
due to my company’s security rules - external sites cannot hit our internal URL
You can make public URL, that will invoke synchronization.
I work for a large company - the security rules cannot be changed. Also, I’m already using getBookings, but I cannot filter by “update” time, just by when the booking was created. There is no easy way to check for the most recent updates for bookings (i.e., time changes, cancellations). A booking API should have some sort of way to poll for updates, I would have thought getRecentActions might solve this issue, which it doesn’t, thus the feature request. As we expand our application, we’re expecting to have many bookings done in a day, with rescheduling and cancellations. There is no easy way to scale appointment updates for a company with high security features.