[#1023] Hitting API rate limit due to loading data from API

API General
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Migrated from Redmine #1023 | Author: nick h
Status: New | Priority: Normal | Created: 2023-03-12

Hi Guys,
I’m attempting to load data into our Data Warehouse using getBookings and getBookingDetails from the RPC api.

I can only load about 10 days of data before I get the “too many requests” error and I have a couple of years of data that I need to backload for. I’ve tried adding a 3 second pause between API requests but this just prolongs the time to the error without loading any more data.

Would it be possible for you to extend the rate limit or provide a JSON file with all of our bookings from the getBookingDetails and I’ll process this file?
rackleyswimmingcomau is our company.

Thanks
Nick

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Redmine Admin wrote:

hi, you can export all existing data using export from bookings report.
If you need to rise API limits then you need to discuss enterprise subscription with our sales team.