[#1036] Increase API request allowance

Migrated from Redmine #1036 | Author: Danny Brown
Status: Feedback | Priority: High, I’m very impatient | Created: 2023-03-27


We are trying to test our Simplybook integration with Integrately and Dialpad. While running the test we keep getting the error message that we’ve exceeded our per-minute request allowance. We need to increase our request allowance for a period of time so we can test the SMS integration. How can we do this?

Dmytro Bondarev wrote:

Greetings,

I would like to inform you that we do not have a per minute request limit in place at the moment. Would it be possible for you to kindly provide us with the raw HTTP request and response for further analysis?

I would like to kindly remind you that it is important to note that obtaining a token for each request may not be the correct approach. It is recommended to acquire a token and reuse it until it expires, and then generate a new one using the refresh token.

If you have any further questions or concerns, please do not hesitate to let me know.