[#1068] getToken api not working

Bug Reports
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1

Migrated from Redmine #1068 | Author: Mohammed Thoufiq M
Status: Feedback | Priority: Immediate, there is BUG! | Created: 2023-06-27

Literally getToken api is not working from yesterday anyone have any idea about this because we are facing serious issue because of this pls anyone can help regarding this

2

Mohammed Thoufiq M wrote:

we have two account for one account which is old one its working fine but for the new account its not working

3

Dmytro Bondarev wrote:

Please provide more details, including company logins and RAW HTTP requests and responses.

4

Mohammed Thoufiq M wrote:

Dmytro Bondarev wrote:

Please provide more details, including company logins and RAW HTTP requests and responses.

import requests
import json

url = “https://user-api.simplybook.me/login”

payload = json.dumps({
“jsonrpc”: “2.0”,
“method”: “getToken”,
“params”: [
“cocorio”,
“b38a872bbfdf7bba0d3892b61adbcf9fa53a505bc044efe9fcdf4178bd81c342”
],
“id”: 2
})
headers = {
‘X-Company-Login’: ‘lea@cocorio.co.uk’,
‘Content-Type’: ‘application/json’
}

response = requests.request(“POST”, url, headers=headers, data=payload)

print(response.text)

{
“transport”: “POST”,
“envelope”: “JSON-RPC-2.0”,
“contentType”: “application/json”,
“SMDVersion”: “2.0”,
“target”: “/login”,
“services”: {
“getServiceUrl”: {
“envelope”: “JSON-RPC-2.0”,
“transport”: “POST”,
“parameters”: [
{
“type”: “object”,
“name”: “companyLogin”,
“optional”: false
}
],
“returns”: “object”
},
“getToken”: {
“envelope”: “JSON-RPC-2.0”,
“transport”: “POST”,
“parameters”: [
{
“type”: “object”,
“name”: “companyLogin”,
“optional”: false
},
{
“type”: “object”,
“name”: “apiKey”,
“optional”: false
}
],
“returns”: “object”
},
“getUserToken”: {
“envelope”: “JSON-RPC-2.0”,
“transport”: “POST”,
“parameters”: [
{
“type”: “object”,
“name”: “companyLogin”,
“optional”: false
},
{
“type”: “object”,
“name”: “userLogin”,
“optional”: false
},
{
“type”: “object”,
“name”: “userPassword”,
“optional”: false
}
],
“returns”: “object”
},
“getApplicationToken”: {
“envelope”: “JSON-RPC-2.0”,
“transport”: “POST”,
“parameters”: [
{
“type”: “object”,
“name”: “applicationApiKey”,
“optional”: false
}
],
“returns”: “object”
}
},
“methods”: {
“getServiceUrl”: {
“envelope”: “JSON-RPC-2.0”,
“transport”: “POST”,
“parameters”: [
{
“type”: “object”,
“name”: “companyLogin”,
“optional”: false
}
],
“returns”: “object”
},
“getToken”: {
“envelope”: “JSON-RPC-2.0”,
“transport”: “POST”,
“parameters”: [
{
“type”: “object”,
“name”: “companyLogin”,
“optional”: false
},
{
“type”: “object”,
“name”: “apiKey”,
“optional”: false
}
],
“returns”: “object”
},
“getUserToken”: {
“envelope”: “JSON-RPC-2.0”,
“transport”: “POST”,
“parameters”: [
{
“type”: “object”,
“name”: “companyLogin”,
“optional”: false
},
{
“type”: “object”,
“name”: “userLogin”,
“optional”: false
},
{
“type”: “object”,
“name”: “userPassword”,
“optional”: false
}
],
“returns”: “object”
},
“getApplicationToken”: {
“envelope”: “JSON-RPC-2.0”,
“transport”: “POST”,
“parameters”: [
{
“type”: “object”,
“name”: “applicationApiKey”,
“optional”: false
}
],
“returns”: “object”
}
}
}

5

Dmytro Bondarev wrote:

Hi, you are in EU cluster, you should use user-api.simplybook.it cluster:

curl 'https://user-api.simplybook.it/login' -H 'Content-Type: application/json' -H 'Accept: application/json' --data '{"jsonrpc":"2.0","method":"getToken","params":["cocorio","b38a872bbfdf7bba0d3892b61adbcf9fa53a505bc044efe9fcdf4178bd81c342"],"id":1}'
{"result":"1231e47188987312c621f4d2bcabd472ef81315f625f5213c9077c5b072442eb","id":"1","jsonrpc":"2.0"}
6

Mohammed Thoufiq M wrote:

Dmytro Bondarev wrote:

Hi, you are in EU cluster, you should use user-api.simplybook.it cluster:

[…]

i have doubt is it necessary to change in all apis also

7

Dmytro Bondarev wrote:

All endpoints for companies, that are in EU cluster.