[#1072] API requests is limited

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Migrated from Redmine #1072 | Author: Agence Bloom Agence Bloom
Status: New | Priority: Low, I can wait | Created: 2023-06-27

Your documentation tells : “Number of API requests is limited by 5.000 per day on common servers and 25.000 per day on common enterprise servers. Number of parallel requests should not exceed 2 at same time and/or 5 requests per second on common servers. Dedicated servers allow unlimited requests although request load may be possibly limited by server specifications.”

I have 2 questions :

  • is there anywhere we can find logs from API requets
  • how can we increase our limit of requests ?
  • what is the difference between common server and enterprise server

Thank you.

TD

2

Redmine Admin wrote:

Hi,

  • unfortunately no
  • go to enterprise
  • higher limits, dedicated account manager, cluster solution (if you need to have more than one account)
3

Agence Bloom Agence Bloom wrote:

Hello Thanks for your answer, how can we go to enterprise ?

4

Redmine Admin wrote:

please contact our Live help, they will guide you

5

Agence Bloom Agence Bloom wrote:

Live help redirect us to you

6

Redmine Admin wrote:

Please contact them again