[#1105] I use simplybook API in Korea, but the speed is very slow. Can you tell me how to improve it?

Bug Reports
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Migrated from Redmine #1105 | Author: wonyoung lee
Status: Feedback | Priority: High, I’m very impatient | Created: 2023-09-12

Slow website information

url : https://sugarfish.co.kr/heyo/

We will summarize the index section on the website and provide file information.

Is there something wrong with the code? The speed is too slow. Please suggest ways to improve it.

2

Dmytro Bondarev wrote:

Hi, could you please provide more details?
Which function is slow? How long does it take? What is your company login?

3

wonyoung lee wrote:

We will provide you with company information and ID.

url1: https://sugarfish.co.kr/heyo/
url2: Appointment booking service and free online booking service
name: heyokoreantest2
ID: ywha20@gmail.com

It seems to take 4 to 5 seconds to connect.

And as for which function is slow, it seems to be slow in the process of initially sending and receiving tokens.

From url1 to token
The process of calling and receiving the API seems to be slow. To be precise

4

wonyoung lee wrote:

Let me explain again:

It seems that the process of sending and receiving tokens is slow in the process of receiving data through the API provided by simplybook and distributing the data to our url1.

5

Dmytro Bondarev wrote:

Hi,

First of all you should not get token each request, instead you should reuse token.
Please provide RAW http requests and responses with execution time for further investigation.

6

Redmine Admin wrote:

unfortunately we do not have servers in Korea to check this. Please provide ping and traceroute results to user-api.simplybook.asia (you should use this endpoint)