Migrated from Redmine #1126 | Author: rj zhang Status: Feedback | Priority: Immediate, there is BUG! | Created: 2023-10-30
I’ve encountered an issue while using SBPay for payments. The error message reads:
“Payment system returned error. You have reached the maximum of 3 unique versions of live webhook endpoints. Please upgrade the versions of older live webhook endpoints to match the versions of newer live webhook endpoints.”
Upon investigation with Stripe, it was found that there is a problem with the payload sent from our website to Stripe. Specifically, one of the API versions is hardcoded, causing the payment requests to fail. As a result, I’m currently unable to make payments, and I also face difficulties in closing SBPay.
I kindly request an immediate resolution to this problem. Thank you for your prompt assistance.
Hi,
It is correct behavior, we have hardcoded version because we must be sure that webhook comes in correct format.
Taking into account error that you see, you have disabled 3 previous webhooks that were created by system. Now you have to delete them and do not disable them in future.
We strongly recommend to use Stripe Connect instead of API keys implementation. As it does not require webhooks on your side.
Hi,
It is correct behavior, we have hardcoded version because we must be sure that webhook comes in correct format.
Taking into account error that you see, you have disabled 3 previous webhooks that were created by system. Now you have to delete them and do not disable them in future.
We strongly recommend to use Stripe Connect instead of API keys implementation. As it does not require webhooks on your side.
Best regards.
Thanks for your answer, so do I need to delete the webhook on my stripe account? But there is no webhook about simplybook.