Migrated from Redmine #1200 | Author: Olaf Siebert
Status: Feedback | Priority: High, I’m very impatient | Created: 2024-03-18
I’ve been integrating your booking system into our workflow and encountered a few areas where I require further clarification and assistance to ensure a seamless experience for our users.
While testing the payment link, I noticed it redirects users to the booking site hosted on Simplebookme, which includes a main navigation menu. Our requirement is to provide a distraction-free payment experience without links leading back to the Simplebookme page. Is there an option to remove or customize this navigation menu? If not, we are considering processing transactions directly through Stripe to maintain control over the user experience.
I have several questions regarding the API and payment integration:
Access Token Management with REST API: We are currently using the REST API, which necessitates managing access tokens in our database. Is it possible to achieve similar functionality using your public API, potentially bypassing the need for token management on our end?
Endpoints for Availability Information: Could you provide details on the public API endpoints for retrieving the next available slot and viewing available slots per month? This information is critical for streamlining our booking process.
Booking with Pending Payment Status: What parameters should be used to create a booking in a “pending” status, awaiting payment? This step is vital for our payment flow, allowing us to reserve slots without immediately finalizing the booking.
Stripe Webhook for Payment Confirmation: We plan to use a Stripe webhook to confirm payment statuses. Upon a successful payment, would we need to manually invoke a payment acceptance on your platform, or is this handled automatically? Additionally, in the context of generating invoices for customers, should we rely on Stripe’s invoicing features, or does Simplebookme offer a solution? Lastly, if a payment fails, is the booking automatically cancelled, or is manual intervention required?
Your guidance on these matters will greatly assist us in optimizing our booking and payment process, ensuring a smooth and efficient user experience.
Thank you for your support and looking forward to your detailed response.
Best regards,