Migrated from Redmine #1225 | Author: Olaf Siebert
Status: Feedback | Priority: Immediate, there is BUG! | Created: 2024-04-26
Hi,
Today we switched over using Stripe live keys and for some reason confirming the Invoice, does no longer sets the service to paid. I revered to the stripe test keys and it started to work as intended.
The client needs to have this fixed. They like to go online on Monday.
Regards
Olaf
Dmytro Bondarev wrote:
Hi,
Which integration are you talking about?
We recommend to use Stripe connect, otherwise please check that you have enabled webhooks.
To further investigation please provide your company login.
If you have any questions please contact our online support.
Dmytro Bondarev wrote:
As i see you made a custom integration with Stripe. (taking into account your previous questions).
In this case we do not process any payments on our side. You process payment on your side and then call API to confirm it in SBPay/SB.
This means that we even do not know which keys you use and it cannot affect any functionality on our side, we just do not receive any API calls from your side.
We recommend to check code on your side.