[#1256] REST API calling is locked

Migrated from Redmine #1256 | Author: charles kim
Status: Feedback | Priority: High, I’m very impatient | Created: 2024-07-15


hello.

our company login is audeum.

today we opened reservation system.
and after it, our REST API Calling is locked and we can’t do any of reservaion.

i read the document about policy, our rest Call is not a DDOS actack, and it is normal API call.

i want to know when unlocked the api, and the way to check our status.

if you need more information, please send some massage to me or reply.

Dmytro Bondarev wrote:

Hi, please provide error that you receive.

charles kim wrote:

Dmytro Bondarev wrote:

Hi, please provide error that you receive.

Charles wrote :

Hello i attached the error file and reply to you with email yesterday please check it.

charles kim wrote:

charles kim wrote:

Dmytro Bondarev wrote:

Hi, please provide error that you receive.

Charles wrote :

Hello i attached the error file and reply to you with email yesterday please check it.
file isn’t attached.. then.. error code : -32600, message : “Too many request”

YG Lee wrote:

Hello. he is my colleague.
whenever our site try to call simplybook API, it says “Too many requests” on the devTools.
We need our site is working properly as soon as possible.
Please check attachments.

charles kim wrote:

hello.

our company login is audeum.

today we opened reservation system.
and after it, our REST API Calling is locked and we can’t do any of reservaion.

i read the document about policy, our rest Call is not a DDOS actack, and it is normal API call.

i want to know when unlocked the api, and the way to check our status.

if you need more information, please send some massage to me or reply.

YG Lee wrote:

YG Lee wrote:

Hello. he is my colleague.
whenever our site try to call simplybook API, it says “Too many requests” on the devTools.
We need our site is working properly as soon as possible.
Please check attachments.

charles kim wrote:

hello.

our company login is audeum.

today we opened reservation system.
and after it, our REST API Calling is locked and we can’t do any of reservaion.

i read the document about policy, our rest Call is not a DDOS actack, and it is normal API call.

i want to know when unlocked the api, and the way to check our status.

if you need more information, please send some massage to me or reply.

YG Lee wrote:

https://mail.naver.com/read/image/original/?mimeSN=1721086746.117905.32476.5888&offset=3290&size=20518&u=hooya2k&cid=aa8a784c23f7ac3034a9d6773c179766@cweb016.nm.nfra.io&contentType=image/png&filename=1721086741277.png&org=1

Dmytro Bondarev wrote:

Hi, according to response, you are making too many requests to API and exceed daily limit of API requests.
You should optimize your code, cache data, that rarely updated, reuse access token.