[#1331] Failure to obtain auth token

Migrated from Redmine #1331 | Author: Linda Cz
Status: New | Priority: High, I’m very impatient | Created: 2024-12-05


Hi, I’m using the following HTTP request to get the auth token

POST https://user-api-v2.simplybook.me/admin/auth
Content-Type: application/json

{
“company”: “myCompany”,
“login”: “myAdminUser”,
“password”: “myAdminUserPassword”
}

I have tried all company names I’ve been given by our Account Manager or SimplyBook’s customer service team, none of them work

mycompany => 404: page not found
mycompany.secure.simplybook.cc => invalid company
mycompany.simplybook.cc => invalid company

Thanks in advance for your help

Redmine Admin wrote:

you need to use https://user-api-v2.simplybook.cc/admin/auth endpoint

Linda Cz wrote:

Great - that worked, thank you! :slight_smile:
Presumably that applies to all endpoints so SimplyBookMe would need to update the API documentation to reflect the correct endpoints.