Migrated from Redmine #1341 | Author: Joey Lawrence
Status: New | Priority: High, I’m very impatient | Created: 2024-12-26
I’ve been trying to use the SimplyBook.me API to automate certain tasks, but I am encountering multiple errors, including 404 Not Found and 401 Unauthorized, when attempting to access the API endpoints. I’ve also received Access Denied messages during the process.
I am currently working with a HIPAA-compliant account, and I’m unsure whether this is causing the restrictions. It appears that HIPAA compliance might be limiting or blocking access to the API, as I am unable to authenticate or retrieve any data via the API.
Could you please confirm whether HIPAA compliance restricts API access and if there’s any way to enable it for automation purposes? Alternatively, are there any other solutions or workarounds to allow me to use the API for my specific needs?
Issue examples:
404 +
“Error retrieving token: {“code”:401,“message”:“Unauthorized”,“data”:,“message_data”:,“id”:“1”}”