[#1359] Suddenly receiving a -32000 when calling the getUser Token API.

API General
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1

Migrated from Redmine #1359 | Author: Larissa Harrison
Status: Closed | Priority: Immediate, there is BUG! | Created: 2025-02-12

We are getting an error when we we try to obtain a token so that we can call additional APIs.

We are receiving a -32000, Unexpected error when we call the getUser Token API.

2

Redmine Admin wrote:

hi, please provide raw http request

3

Larissa Harrison wrote:

Is there a way to do that without sharing the key?

4

Redmine Admin wrote:

yes, please delete the key before sharing

5

Larissa Harrison wrote:

{
“jsonrpc” : “2.0”,
“id”: 1,
“method” : “getToken”,
“params” : [
“mobilitydev”,
“—********”
]
}

POST https://user-api.simplybook.us/login

6

Redmine Admin wrote:

you asked about getUser Token however request is for getToken

7

Larissa Harrison wrote:

Correction its getToken

8

Redmine Admin wrote:

the problem found and fixed, sorry for inconvenience.