[#1366] Request for Post-Start Booking Buffer in SimplyBook API

Migrated from Redmine #1366 | Author: Anas Nab
Status: New | Priority: High, I’m very impatient | Created: 2025-02-15


I’m writing because I’m encountering two issues I haven’t found a solution for:

  1. getServiceAvailableTimeIntervals does not return a time slot if the start time has already passed.
  2. If a customer tries to book a class at its exact start time or even a second after, the book method fails with a “selected time slot is not available” error.

Request:
I need the API to allow a grace period for late bookings (e.g., up to 15 minutes after the start time). For instance, if a service starts at 6:00 PM, I’d like customers to still be able to book it until 6:15 PM. While I can do this in the admin dashboard, I cannot find a way or work around for the API.

Could you please advise how to enable or configure this late booking window and reflect it on the APIs?

Thank you for your assistance

Redmine Admin wrote:

Please try to use admin API for this API documentation | SimplyBook.me Online Scheduling