Migrated from Redmine #1405 | Author: Joana Brilha Status: New | Priority: High, I’m very impatient | Created: 2025-04-14
My team of programmers is having trouble configuring cancellations via API for another internal back office we have for managing appointments. It turns out that when a customer cancels a booking within a group of bookings, we have no way of knowing the name of the cancelled participant
we needed to have something that said this booking code belongs to participant X.
Because if there is a group and multiple bookings setting, even though there is an account creating bookings for several people, it will be extremely important to know which person (intakeform) each booking number belongs to. And there should be a direct relationship between these two indicators.
hi, if you are talking about group bookings feature then there is no way to cancel some bookings individually. In such case you need to create set of individual bookings and choose the right customer for each booking to be able to cancel it later if needed
hi, if you are talking about group bookings feature then there is no way to cancel some bookings individually. In such case you need to create set of individual bookings and choose the right customer for each booking to be able to cancel it later if needed
Hi! No, There is a way, in mybookings the customer chooses which of the reservations they want to cancel or if they want to cancel all those related to that one. The only thing I needed was to associate the name intakeform with the booking code. Is there any way of doing this? Even if it’s an intakeform that is automatically filled in under the name intakeform with the booking code number. That way, when we call the API, it will already identify that when booking code X is entered, it belongs to person X.