[#1413] Webhook not working since 27th of April

Bug Reports
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1

Migrated from Redmine #1413 | Author: Joppe Hoekstra
Status: New | Priority: Immediate, there is BUG! | Created: 2025-05-13

Since the 27th of April, no webhook data has been sent for scheduled/cancelled/rescheduled meetings. We’re a paid customer specifically for this feature.

I’ve confirmed my webhook is still active by sending a POST request to Logging to SimplyMeet.me

2

Redmine Admin wrote:

please test it with https://webhook.site/ or other tool. Could be the problem with your domain/server

3

Joppe Hoekstra wrote:

I have tested using https://webhook.site/, and no data is getting through. The webhook does not fire. In other words: the problem is not on the side of our domain/server.

This is the URL I have tested on:
https://app.simplymeet.me/o/fairfuturegenerators/ffgcheckgesprek

4

Nicholas Alias wrote:

This is happening because the bookings were made under one user of the organization, while the webhook is configured for a different user. Webhooks are set up individually for each user.

5

Joppe Hoekstra wrote:

This was indeed the issue. This behavior is unexpected when using it for meeting types shared among multiple users in an organization.