[#1428] No email notification after booking an appointment successfully.

Migrated from Redmine #1428 | Author: David Olu
Status: New | Priority: High, I’m very impatient | Created: 2025-07-02


Hi,

I’m not getting email notification after booking an appointment via the api, the appointment is displayed on the calendar in Simplybook’s dashboard.

How do I resolve this?

Here is my payload

  {
    jsonrpc: '2.0',
    method: 'book',
    params: [
        eventId: service_id,
        unitId: provider_id,
        clientId: client_id,
        startDate: start_date,
        startTime: start_time,
        endDate: start_date,    
        endTime: end_time,
        clientTimeOffset: client_time_offset,
        additional: additional_fields, 
        count: 1
    ],
   id: 6
}

David Olu wrote:

url used is https://user-api.simplybook.me/admin