[#1467] REST API does not give correct results / responses

API General
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Migrated from Redmine #1467 | Author: Prasad Gawas
Status: Feedback | Priority: Immediate, there is BUG! | Created: 2025-09-03

Hi,

We are facing using with https://user-api-v2.simplybook.cc API for myndupstaging1 company.

The results/response given by API are different/older and does not match to what we see the myndupstaging1.secure.simplybook.it portal. Looks like the api is giving cached results and not fetch latest data.

Below are some of the issues that will help you to reproduce at your end.

Issues 1:

Above booking link shows slots but that in API calls shows empty slots for below endpoint

https://user-api-v2.simplybook.cc/admin/timeline/slots?service_id=18&provider_id=59&date_from=2025-09-01&date_to=2025-09-30&with_available_slots=1&skip_min_max_restriction=0

Issues 2:

Above booking link shows list of providers but that in API calls shows only one provide (provider 60) for below endpoint

https://user-api-v2.simplybook.cc/admin/services/18

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Dmytro Bondarev wrote:

Hi,
API is called for company on CC server and public page you provided is on IT server.
If you open public page on CC MYNDUP | Scheduling and Booking Website you will see there is no available slots as well.

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Prasad Gawas wrote:

Dmytro Bondarev wrote in #note-1:

Hi,
API is called for company on CC server and public page you provided is on IT server.
If you open public page on CC MYNDUP | Scheduling and Booking Website you will see there is no available slots as well.

Thanks, got the issue