[#1493] webhook created through api call not triggered

API General
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Migrated from Redmine #1493 | Author: Laurent Collongues
Status: New | Priority: Normal | Created: 2025-11-18

Hello,

Our company is using your services since several month/years. We use url redirection to external site together with parameters in url to synchronise SimplyMeet meeting with our tool. I’d like to go further using the API. I’ve successfully use it to catch meeting types and maintain equivalences with our internal types. Now I’d like to use your webhook services to be aware of user actions (create/modifiy/cancel a meeting). I’ve successfully created a webhook through the api call (Logging to SimplyMeet.me using ssh/curl) but it is not triggered when creating a meeting. I’m using a free plan to test. Is this the problem ? Is there a log where I can watch the webhook call and behavior ?

The url expected to be called is is https://www.syprene.org/webhook.php

Thanks for your help.

Laurent

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Redmine Admin wrote:

hi, please book a meeting via webinterface and then webhook must be triggered, you can use webhook test sites to crosscheck it. If it only not triggered via API bookings it usually means you have payment settings enabled but do not pass payment params via API

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Laurent Collongues wrote:

Thanks for your quick answer. But I’m stuck.

I’ve created a second webhook. I can sussesfully get the list of my 2 webhooks using curl
The second one has this url : https://webhook.site/2a4587cd-f862-478c-aefa-8614da6f7253" which is a test site supposed to show all incomming data. It works well with a direc test from browser.
If i create a meeting on my account using : SimplyMeet.me - Laurent Collongues the meeting is created but none of the webhooks are triggered.

Hence my original question : are api webhook supposed to be available on free simplyMeet account ?

Thanks

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Nicholas Alias wrote:

At the moment, our system only supports the creation of one webhook per event.
‘meetingScheduled’
‘meetingCancelled’
‘meetingRescheduled’

https://webhook.site/2a4587cd-f862-478c-aefa-8614da6f7253
The webhook isn’t sent to this website. To test it, you’ll need to delete the previous one first.

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Laurent Collongues wrote:

Got it !
Is working as expected on webhook.site.
The problem on our certificate was : curl: (60) SSL certificate problem: unable to get local issuer certificate
more precisely : This server’s certificate chain is incomplete.
After having completed the certificate, everything is working as expected.
Thanks for your help