[#1520] Schedule Returning wrong information

Bug Reports
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1

Migrated from Redmine #1520 | Author: Guilherme Bueno
Status: New | Priority: Low, I can wait | Created: 2026-02-02

When calling the schedule endpoint to check a provider’s schedule for December 2025, It returns an array with all of the objects that have “is_day_off” as true. As you can see in the image attached this doesn’t seem to be the case for this particular provider on our dashboard, but the API returns this information regardless. Please advise and let me know how can this be fixed as we use this for our internal reports.

Thank you in advance

Company Login:
santemedic1

Request:
“https://user-api-v2.simplybook.plus/admin/schedule?date_from=2025-12-01&date_to=2025-12-31&provider_id=9”

Response:
[
{
“id”: “2025-12-01”,
“date”: “2025-12-01”,
“time_from”: “00:00:00”,
“time_to”: “00:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-02”,
“date”: “2025-12-02”,
“time_from”: “00:00:00”,
“time_to”: “00:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-03”,
“date”: “2025-12-03”,
“time_from”: “12:30:00”,
“time_to”: “19:30:00”,
“is_day_off”: true
},
{
“id”: “2025-12-04”,
“date”: “2025-12-04”,
“time_from”: “12:00:00”,
“time_to”: “19:30:00”,
“is_day_off”: true
},
{
“id”: “2025-12-05”,
“date”: “2025-12-05”,
“time_from”: “10:00:00”,
“time_to”: “16:45:00”,
“is_day_off”: true
},
{
“id”: “2025-12-06”,
“date”: “2025-12-06”,
“time_from”: “10:00:00”,
“time_to”: “16:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-07”,
“date”: “2025-12-07”,
“time_from”: “10:30:00”,
“time_to”: “16:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-08”,
“date”: “2025-12-08”,
“time_from”: “00:00:00”,
“time_to”: “00:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-09”,
“date”: “2025-12-09”,
“time_from”: “00:00:00”,
“time_to”: “00:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-10”,
“date”: “2025-12-10”,
“time_from”: “11:00:00”,
“time_to”: “19:30:00”,
“is_day_off”: true
},
{
“id”: “2025-12-11”,
“date”: “2025-12-11”,
“time_from”: “12:00:00”,
“time_to”: “19:30:00”,
“is_day_off”: true
},
{
“id”: “2025-12-12”,
“date”: “2025-12-12”,
“time_from”: “10:00:00”,
“time_to”: “16:45:00”,
“is_day_off”: true
},
{
“id”: “2025-12-13”,
“date”: “2025-12-13”,
“time_from”: “10:00:00”,
“time_to”: “16:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-14”,
“date”: “2025-12-14”,
“time_from”: “10:30:00”,
“time_to”: “16:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-15”,
“date”: “2025-12-15”,
“time_from”: “00:00:00”,
“time_to”: “00:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-16”,
“date”: “2025-12-16”,
“time_from”: “00:00:00”,
“time_to”: “00:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-17”,
“date”: “2025-12-17”,
“time_from”: “12:15:00”,
“time_to”: “19:30:00”,
“is_day_off”: true
},
{
“id”: “2025-12-18”,
“date”: “2025-12-18”,
“time_from”: “12:00:00”,
“time_to”: “19:30:00”,
“is_day_off”: true
},
{
“id”: “2025-12-19”,
“date”: “2025-12-19”,
“time_from”: “10:00:00”,
“time_to”: “16:45:00”,
“is_day_off”: true
},
{
“id”: “2025-12-20”,
“date”: “2025-12-20”,
“time_from”: “10:00:00”,
“time_to”: “16:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-21”,
“date”: “2025-12-21”,
“time_from”: “10:30:00”,
“time_to”: “16:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-22”,
“date”: “2025-12-22”,
“time_from”: “00:00:00”,
“time_to”: “00:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-23”,
“date”: “2025-12-23”,
“time_from”: “00:00:00”,
“time_to”: “00:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-24”,
“date”: “2025-12-24”,
“time_from”: “10:00:00”,
“time_to”: “14:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-25”,
“date”: “2025-12-25”,
“time_from”: “12:00:00”,
“time_to”: “19:30:00”,
“is_day_off”: true
},
{
“id”: “2025-12-26”,
“date”: “2025-12-26”,
“time_from”: “10:00:00”,
“time_to”: “16:45:00”,
“is_day_off”: true
},
{
“id”: “2025-12-27”,
“date”: “2025-12-27”,
“time_from”: “10:00:00”,
“time_to”: “16:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-28”,
“date”: “2025-12-28”,
“time_from”: “10:30:00”,
“time_to”: “16:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-29”,
“date”: “2025-12-29”,
“time_from”: “00:00:00”,
“time_to”: “00:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-30”,
“date”: “2025-12-30”,
“time_from”: “00:00:00”,
“time_to”: “00:00:00”,
“is_day_off”: true
},
{
“id”: “2025-12-31”,
“date”: “2025-12-31”,
“time_from”: “10:00:00”,
“time_to”: “14:30:00”,
“is_day_off”: true
}
]

2

Dmytro Bondarev wrote:

Hi,
Taking into account that date already passed this method returns no available time for the provider.