Migrated from Redmine #1523 | Author: Steven Hearn
Status: Rejected | Priority: Normal | Created: 2026-02-13
Having some challenges as a new automation developer / consultant…My scope of work is as follows.
Using a zapier form (change request submission) triggered by a customer’s end user off a website, perform the following:
1.Trigger authentication to SBM to enable full access to existing bookings.
2. Zapier ZAP will obtain the unique booking code from the completed zapier change request form submitted off a website.
3. Lookup the booking code in SBM and using the new preferred date and time from the zapier change request form, look to see whether there is a booking conflict on that preferred day with the same artist.
4. If no conflict, zapier will send an sms to the artist requesting their agreement to proceed with the booking on the new date and time.
5. If the artist response is affirmative, then create the new booking and cancel the old booking, all to be done via API programmatic calls issued via a zapier zap that is authenticated to SBM.
I will be using Zapier AI to assist me with API coding and logic.
Can you confirm that the above
approach work and desired outcomes can be achieved, and please provide any feedback or advice on the approach outlined.
Thank you
Steve