[#190] Repeat Booking Error

Migrated from Redmine #190 | Author: Sam Holtby
Status: New | Priority: High, I’m very impatient | Created: 2018-06-26


Hello,

For unknown reason the API has started to return the error message “One or more appointments couldn’t be reserved”. Do to this my customers aren’t able to book repeat bookings.

Is there a way this error can be prevented?

I’m using the method ‘book’ from ‘Company administration service methods’. Here is an example of the booking details sent.

    "eventId": 1,
    "unitId": 9,
    "client_id": "59",
    "start_date": "2018-07-25",
    "start_time": "10:30:00",
    "endDate": "2018-07-25",
    "endTime": "11:30:00",
    "additionalFields": {
      "promocode": "FANE10"
    },
    "count": 1,
    "batchId": null,
    "recurringDat": {
      "is_recurring": 1,
      "days": 30,
      "repeat_count": 10,
      "type": "fixed",
      "mode": "skip"
    }

Redmine Admin wrote:

Please check you schedule settings, plugin settings and google calendar sync settings. Something is blocking slot you trying to book