[#225] getStartTimeMatrix always return empty result after a specific date

Migrated from Redmine #225 | Author: Ahmed Ali
Status: Resolved | Priority: Normal | Created: 2018-08-28


Greetings,

My company account is takamolsvs,

I’m using the getStartTimeMatrix endpoint to get the available times of a specific service on a specific date.

I noticed that the results are always empty if the date is after ‘1 Mar 2019’ but I’m getting non-empty results if the provided date is any date before that one.

For example, calling the endpoint with the following params:

["2019-02-28", "2019-02-28", 302, 152, "1"]

returns the following response:

"result": {
    "2019-02-28": ["00:00:00", "02:00:00", "04:00:00", "06:00:00", "08:00:00", "10:00:00", "12:00:00", "14:00:00", "16:00:00"]
}

While, for example, calling it with:

["2019-03-10", "2019-03-10", 302, 152, "1"]

returns the following response:

"result": {
  "2019-03-10": []
}

Is there a reason for this behavior?

Thanks

Dmytro Bondarev wrote:

Hi! Please check your company settings (Maximum allowed time before service booking)