[#285] Booking has been restored several times after canceling

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Migrated from Redmine #285 | Author: Gennadiy Fayrushin
Status: Feedback | Priority: Normal | Created: 2018-11-15

Today one of your bookings was restored several times. It was created at 15-11-2018 05:12 via public API. It was canceled via simplybook admin panel and we received an event with type “cancel” as expected.
But after this, the booking was restored 2 times at 15-11-2018 08:00 by client and 15-11-2018 10:00 by client. I had to cancel it each time again

Are we really can restore canceled booking (it is not possible via admin panel)? And why did this happen? Looks like some kind of cron but we haven’t anything similar

login: mydrivingacademy

2

Gennadiy Fayrushin wrote:

Booking id 8098

(Short original content)

3

Dmytro Bondarev wrote:

Hello! I see that this booking was created and confirmed via API.
Can you please provide the methods that you have called?

4

Gennadiy Fayrushin wrote:

API documentation | SimplyBook.me Online Scheduling and API documentation | SimplyBook.me Online Scheduling

5

Gennadiy Fayrushin wrote:

And just like expected the booking rose from the dead at 12:00 (Every 2 hours)

6

Dmytro Bondarev wrote:

But as i see, you have called confirmBookingPayment few times.

7

Gennadiy Fayrushin wrote:

When it was? Have we still called it every 2 hours?

8

Dmytro Bondarev wrote:

2018-11-15 05:14:30
2018-11-15 08:00:09
2018-11-15 10:00:09
2018-11-15 12:00:10

9

Gennadiy Fayrushin wrote:

Hm, thanks. I will double check this. No more questions