[#307] Storing Credit Cards to implement cancellation policy

Migrated from Redmine #307 | Author: Juan Canas
Status: New | Priority: Normal | Created: 2018-12-19


Hi,

We would like for people to have to submit their credit card in order to book an appointment. I’ve included a screen shot as an example from a friend’s business (Easy Float).

The reason we would like this feature is because we’ve had issues with last minute cancellations and we want a way to implement a cancellation policy
So for example if somebody books an appointment and doesn’t show we can still charge them a nominal fee.
This is pretty common for Doctor’s offices, spa’s and other businesses that depend on appointments for their income so we think it is a very vital feature that should be added.

some of the additional tips:

  • Control the % we can charge
  • Have a way to inform clients that they will not be charged unless they cancel x amount of time before.

Our subscription is up 25-Dec-2018 so we would really like to talk to someone about this.

thank you!
Juan
720-778-1667
kredotherapy@gmail.com

Redmine Admin wrote:

Hi, simplybook.me is not a payment gateway, and we can’t provide things you want. But you can use any existing payment rpocessor (e.g. paypal), process payments by your script and confirm bookings via our API