[#527] Booking with Any Employee selector

Bug Reports
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1

Migrated from Redmine #527 | Author: Renaldas Cypas
Status: Feedback | Priority: High, I’m very impatient | Created: 2020-05-05

I want to create booking using random operative with “Any Employee selector” addon enabled.

I understand, that when you enable this plugin, you can pass same operative id for example “14” as you can’t pass null to API, and API will choose random available person for this job, but it doesn’t work.

Request:

{“method”:“book”,“params”:[11,“14”,26,“2020-05-20”,“10:00”,“2020-05-20”,“11:00”,0,{“4379752337c12115e8a573be171952ac”:“Service: Change bulb(s) - Basic electrical work,\nDescription: up to 5 bulbs\nQuantity: 2\nDo you have the parts needed for the work? - Yes\nPlease provide any additional information that might be helpful for when our operators visit - tbtthth\n\n”},null,58],“id”:1}

Response:
{“error”:{“code”:-32054,“message”:“Selected time start is not available”,“data”:},“id”:“1”}

Our company name: servicestore

2

Redmine Admin wrote:

This provider has booking on passed date and time already. you can call getAvailableUnits method without unitId to get list of all units available for given service and timeslot

3

Renaldas Cypas wrote:

Redmine Admin wrote:

This provider has booking on passed date and time already. you can call getAvailableUnits method without unitId to get list of all units available for given service and timeslot

I understand that it has same date and time booked, but “Any Employee selector” should select another provider randomly even if I passed “14”, it’s what you said before, pass random. So what this addon really do?

4

Redmine Admin wrote:

there is no API support for Any employee selector, you need to do it yourself using getAvailableUnits method

5

Renaldas Cypas wrote:

Redmine Admin wrote:

there is no API support for Any employee selector, you need to do it yourself using getAvailableUnits method

ok thank you

6

Tom Robinson wrote:

Redmine Admin wrote:

there is no API support for Any employee selector, you need to do it yourself using getAvailableUnits method

What method should I use to do this with the REST API?

7

Dmytro Bondarev wrote:

Admin API does not support Any employee feature.

8

Tom Robinson wrote:

Dmitry Bondarev wrote:

Admin API does not support Any employee feature.

Sorry I should have been clearer. I realise that unfortunately the Admin API doesn’t support the “Any employee” feature, but I was wondering what the REST API equivalent of the getAvailableUnits JSON RPC API was? So that I can implement the equivalent of “Any employee” myself.

9

Dmytro Bondarev wrote:

Unfortunately the REST API does not have such method currently.
You can use JSON RPC API to get this info. (you can use your token in REST API and in JSON RPC)