[#565] Reserve a timeslot

Bug Reports
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1

Migrated from Redmine #565 | Author: Dhanushka Krishnajith
Status: New | Priority: High, I’m very impatient | Created: 2020-09-03

Is there a way to reserve a timeslot before actually booking it? I would like to hold a timeslot until customer fills his details (email, mobile) and automatically release the slot if customer abandoned booking.

2

Redmine Admin wrote:

hi, there is no way to reserve timeslot without booking it. You can book slot and then cancel booking if needed

3

Dhanushka Krishnajith wrote:

Redmine Admin wrote:

hi, there is no way to reserve timeslot without booking it. You can book slot and then cancel booking if needed

Thanks, is there are a way to schedule cancellation of booking?

4

Dhanushka Krishnajith wrote:

Dhanushka Krishnajith wrote:

Thanks, is there are a way to schedule cancellation of booking?

Sorry, ignore above. Is there a way to modify the timeout of batch booking getting automatically cancelled if the payment not received?

5

Redmine Admin wrote:

There is one possible workaround idea you may try. This is not something we offer officially.

Enable accept payments plugin, disable pay later option. Then book slot and do not confirm payment. Booking will be canceled automatically if no payment comes before timeout in Accept Payment plugin settings.

6

Redmine Admin wrote:

there is no way to control this timeout per booking, only in Accept Payments plugin settings for all bookings

7

Dhanushka Krishnajith wrote:

Redmine Admin wrote:

there is no way to control this timeout per booking, only in Accept Payments plugin settings for all bookings

Thank you for your help. That’s what I was after.