[#649] API limit

Migrated from Redmine #649 | Author: Henri Ch
Status: Closed | Priority: Immediate, there is BUG! | Created: 2021-02-09


Hi, I’m getting API calls limit exhausted. I’m not sure why as i didnt change anything on my side… Is there anything that can be done on your side?? It is very urgent as my side is now down :frowning:

Henri Ch wrote:

I am using - https://user-api-v2.simplybook.plus

Redmine Admin wrote:

hi, what is your company login?

Henri Ch wrote:

Now the whole cluster is super slow. Can you please help me?? My site is down :frowning:

Redmine Admin wrote:

please provide details what exactly is lwo. Server load is fine right now

Henri Ch wrote:

Try this url: Santé Medic | Scheduling and Booking Website

Henri Ch wrote:

I am getting. - 504 Gateway Time-out

Redmine Admin wrote:

yes, sorry for inconvinience, should be fine now

Henri Ch wrote:

Awesome! Thanks for your help.

Would you mind explaining what happened?

Redmine Admin wrote:

yes, seems one of our users send many-many emails and all his clients come to server exactly at same time

Henri Ch wrote:

But i was advised that my server was a separate cluster…

Redmine Admin wrote:

yes, but it is not a dedicated server. It is cluster with many cluster users

Henri Ch wrote:

Sounds good. Thanks for your help!