[#744] API connection error

Bug Reports
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1

Migrated from Redmine #744 | Author: Jeff Gui
Status: New | Priority: High, I’m very impatient | Created: 2021-07-27

Hi developers, my company login is sangharetreat.
today we found the API interface was broken, the information as below.

Access to XMLHttpRequest at ‘https://user-api.simplybook.me/admin/’ from origin ‘（interface address）’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.

I have checked the previous case list and try to test “https://user-api-v2.simplybook.it” or “https://user-api.simplybook.it”, it seems not work.

2

Dmytro Bondarev wrote:

Hi, you have to use user-api.simplybook.asia , because your company hosted on simplybook.asia

3

Jeff Gui wrote:

Hi, we modified the address and try again, error information as below.
jquery.js:9175 GET https://user-api.simplybook.asia/login net::ERR_CONNECTION_CLOSED

4

Redmine Admin wrote:

what is IP of server used to make API calls?

5

Jeff Gui wrote:

116.228.212.10

(Short original content)

6

Redmine Admin wrote:

checked, there is no blocked IPs by our firewall and everything is workign fine. Please check your network settings