[#745] API authentication error

Migrated from Redmine #745 | Author: Pavel Merkulov
Status: New | Priority: Low, I can wait | Created: 2021-07-28


We enabled 2-step authentication with Google authenticator for our users. And now when we are trying to get a access token for “Company administration service”, calling JSON-RPC method getUserToken on http://user-api.simplybook.me/login, we get the following response
{ code: -32000, message: ‘You are not allowed to use this application when Google Authenticator Plugin is enabled’}.
What should we do to keep 2-step authentication for users and the same time to get access to http://user-api.simplybook.me/admin using api?
Is it possible to disable 2-step authentication for an individual user? How can we do that?

Our company is Eurogroup.

Redmine Admin wrote:

Hi, this API does not support 2FA, you can use our new REST API which supports 2FA API documentation | SimplyBook.me Online Scheduling