[#755] Providers role

Feature Requests
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1

Migrated from Redmine #755 | Author: Kishor Maharjan
Status: Closed | Priority: High, I’m very impatient | Created: 2021-08-06

Hi there

In a booking form when you choose any providers to make booking, it randomly select a provider. I have a requirement from business to prioritise a general providers first and then managers only. We do not want to overload a manager if other providers are there. So I"m thinking if we can have a sort of role define or any categories flag to distinguish, then I can write some logic in our code base to book a time from general providers first and if it’s not available then look for managers.

Thank You

2

Redmine Admin wrote:

unfortunately we do not have such option and it is complex to implement this.

3

Kishor Maharjan wrote:

Hi Remine

Can we just have an extra field for grouping? I just need one grouping property, rest I can do it from my end.

4

Redmine Admin wrote:

it is not possible, please use array order

5

Kishor Maharjan wrote:

It should be just adding one field. I’m sure you can do it. Please help me.