[#756] Generate new QR code from external service on ticket change

Migrated from Redmine #756 | Author: Orn Bjarnason
Status: New | Priority: High, I’m very impatient | Created: 2021-08-10


Hi,
We need to be able on ticketchange to be able to call an API and that API returns a QR that we need to use on the simplybookme ticket

The flow would than be

  • Customer books time
  • Customer receives inital QR Code for entry
  • Agent scans the ticket for changes
  • SimplybookMe sends a post request to external API
  • the external API returns with QRContent
  • SimplyBookMe replaces ( or generetes a new ticket ) and emails that to the customer

We need to be able to configure the header with authenticationkey before posting the request

Is there a way to do this in SimplyBM ?

Redmine Admin wrote:

Hi, unfortunately it is not possible to implement. You can use our API and API callnack functional to receive a calls from simplybook when booking has changed and do whatever is needed your side.