[#866] "change" webhook fires instead of "cancel" webhook when cancelling from SB GUI

Bug Reports
,
1

Migrated from Redmine #866 | Author: scideas software
Status: Closed | Priority: Low, I can wait | Created: 2022-04-06

Notified this and was told developers had checked and correct one fires. Didn’t check very well. Images show booking status changed to cancelled status in GUI and data received in webhook.
[[https://scideas.net/data/sb/1.png]]
[[https://scideas.net/data/sb/2.png]]
[[https://scideas.net/data/sb/3.png]]
[[https://scideas.net/data/sb/4.png]]

2

Dmytro Bondarev wrote:

Hi,

Yes we checked and it is correct.
In your case it is not cancelled booking it is just your custom status, that you added to Status plugin.

3

scideas software wrote:

Says “status”, not “custom status”. The only other “status” field is read-only.

4

Dmytro Bondarev wrote:

The status you mentioned is custom user status.
And user added status Cancelled. And changing this field will not fire different callbacks. Also it will not affect booking status.
You need to cancel booking manually to receive cancel callback.