[#869] Creating a pending booking while a customer still has'nt confirmed his order (or cart, on our own webshop)

API General
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Migrated from Redmine #869 | Author: Marie Rajon
Status: New | Priority: Normal | Created: 2022-04-13

Hello,

I’m a new user of SBM, we’re looking into integrating SBM to our webshop (which will go live in June), in order to manage bookings (and only bookings, no sales through SBM). I haven’t been able to find an API process that would allow to temporally block a slot while a customer is shopping, so to unblock it if the customer doesn’t go through with his order or switch it to an active booking if the order is confirmed (confirmation from our own sale funnel).
This could for example correspond to a “pending booking” on SBM with temporal component.

Thank you for your help.

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Redmine Admin wrote:

Hi, you can create a booking and then cancel it by timeout if no payment from client.