[#875] No SMS Notifications when booking is created Via REST API

Migrated from Redmine #875 | Author: Rehan H
Status: Feedback | Priority: Immediate, there is BUG! | Created: 2022-04-29


  • We’re using make a new booking REST API endpoint.
  • When we create a booking via API, the Client doesn’t get a booking creation Notification.
  • Notifications work fine when created using the web app.

Our company: fcomms
Example Booking: 3oh2q5ts

Replicate:

Create booking using this endpoint:API documentation | SimplyBook.me Online Scheduling

This is a big issue for us and we need a quick resolution for this.

Dmytro Bondarev wrote:

Hi, the issue is solved.
It is recommended to use https://user-api-v2.simplybook.asia endpoint. it will faster for you.

Rehan H wrote:

Thanks, the app will be used in the UK, would you recommend the same endpoint?

Rehan H wrote:

Also, can you tell me what was the issue and if its resolved for all regions and not just Asia?

Dmytro Bondarev wrote:

It depends where company registered if on .me server, then you should use .me endpoint.
Yes for all regions.