[#883] {"error": "Couldn't authenticate you"}

Bug Reports
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1

Migrated from Redmine #883 | Author: charles LEBRUN
Status: Feedback | Priority: High, I’m very impatient | Created: 2022-05-13

Hello,

since monday 7pm, we meet an increase of login error from the API
we got this error

{"error": "Couldn't authenticate you"}

we have check credentials are correct and are accepted randomly,
could you please check or add information in error to understand why

thanks

2

Redmine Admin wrote:

please provide raw HTTP request and link to your booking page

3

charles LEBRUN wrote:

Hello It’s about “seasonly” account

HTTP Request is not the problem I think, because it work some times

4

charles LEBRUN wrote:

just got the same error on second account at 12h10

5

Dmytro Bondarev wrote:

Hi,

Sorry it is not our error. Please provide HTTP request and response.