[#901] 503 Service temp unavailable problems

API General
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1

Migrated from Redmine #901 | Author: Lu St
Status: Feedback | Priority: High, I’m very impatient | Created: 2022-07-01

Hi folks,

lately experiencing a lot of 503 errors on various requests and very frequently. See logs below.
Any insights on problems with your servers?

  [Symbol(Response internals)]: {
    url: 'https://user-api-v2.simplybook.me/admin/bookings/2421',
    status: 503,
    statusText: 'Service Temporarily Unavailable',
    headers: Headers { [Symbol(map)]: [Object: null prototype] },
    counter: 0
  }
2

Dmytro Bondarev wrote:

Hi,
It must be ok now

3

Lu St wrote:

As of now still experiencing the same error as above (see logs with timestamp)

2022-07-01T19:30:59.754Z |   [Symbol(Response internals)]: {
2022-07-01T19:30:59.754Z |     url: 'https://user-api-v2.simplybook.me/admin/bookings/2421',
2022-07-01T19:30:59.754Z |     status: 503,
2022-07-01T19:30:59.754Z |     statusText: 'Service Temporarily Unavailable',
2022-07-01T19:30:59.754Z |     headers: Headers { [Symbol(map)]: [Object: null prototype] },
2022-07-01T19:30:59.754Z |     counter: 0
2022-07-01T19:30:59.754Z |   }
2022-07-01T19:30:59.754Z | }
4

Dmytro Bondarev wrote:

Please provide full request.

5

Lu St wrote:

Most extensive logs that I can get right now:

simplybook: checking login data
simplybook: getSimplybookToken
App started on port 8000 0.0.0.0
simplybook: inserting future bookings
simplybook: fetching all future bookings...
simplybook: unexpected response error Response {
size: 0,
timeout: 0,
[Symbol (Body internals)]: {
body: PassThrough {
_readableState: [ReadableState],
_events: [Object: null prototypel,
_eventsCount: 2,
_maxListeners: undefined,
_writableState: [WritableState],
allowHalf0pen: true,
[Symbol (kCapture)]: false,
[Symbol (Callback)]: null
},
disturbed: false,
error: null
},
[Symbol (Response internals)]: 2
url: 'https://user-api-v2.simplybook.me/admin/bookings/2412',
status: 503,
statusText: 'Service Temporarily Unavailable',
headers: Headers { [Symbol(map)]: [Object: null prototype] },
counter: 0
}
simplibook: failed inserting future bookings: Service Temporarily Unavailable
6

Dmytro Bondarev wrote:

You are making a lot of parallel requests to server.
It is not allowed. Please read Terms and Conditions - SimplyBook.me booking system

7

Lu St wrote:

We are mindful with the T&C and have ensured to only send requests successively with a delay of 3 seconds in between each request.
If it is due to the requests we are making we will re-check again.