Migrated from Redmine #925 | Author: Fayaz Ahamed PA Status: Feedback | Priority: Immediate, there is BUG! | Created: 2022-09-01
Hi,
During booking The services-Add-on that are not linked to a Service is added to the booking.
Also the added service-add-on amount is not being added to the payment.
Here we have two issue,
The service-add-on that is not linked to a service is getting linked and included automatically to the booking.
Also the linked and automatically added service-add-on amount is not being added to the Invoice total amount.
Attached the screenshot
Request you to clear the issue at the earliest.
Hi Dmitry, Please find the booking codes Booking #1gab1r5un0 (opted ad on was not added to the bill and not passed to Payment Gateway) and Booking #1gab1uzj68 (wrong service ad on in the invoice, amount not passed to payment gateway). I will change the password shortly, thanks for the advice.
1gab1uzj68- The service ad-on ECU Report that is not linked to the Comprehensive Mobile Inspection Service got included automatically to the booking and invoice. However , ECU Report amount $25 not passed to the payment Gateway, so customer has only paid $255.
1gab1r5un0- a) The opted ad-ons Car History Report (PPSR Included) $22.00 and Car Valuation Report $30.00 added in the invoice but it did not passed to the payment gateway, * as a result customer paid only $255, actually customer should have paid $307* b) ECU Report amount $25 that is not linked to the Comprehensive Mobile Inspection Service got included automatically to the booking and invoice.
1gab1uzj68- The service ad-on ECU Report that is not linked to the Comprehensive Mobile Inspection Service got included automatically to the booking and invoice. However , ECU Report amount $25 not passed to the payment Gateway, so customer has only paid $255.
1gab1r5un0- a) The opted ad-ons Car History Report (PPSR Included) $22.00 and Car Valuation Report $30.00 added in the invoice but it did not passed to the payment gateway, as a result customer paid only $255, actually customer should have paid $307 b) ECU Report amount $25 that is not linked to the Comprehensive Mobile Inspection Service got included automatically to the booking and invoice.
Please check the transactions in “Payment transactions”.
Here is correct amounts.
But these payments were confirmed manually (or via API).
And as i see from our side we didn’t init payment in Stripe, so you should check your code why your amounts are wrong.
Kindly let us know why ECU report ad on got added to the below transaction when it is not linked to the Comprehensive Mobile Inspection Service.
It was passed in API request.