Hope you are well. So we are trying to integrate SimplyBook with Classpass. Classpass are reaching out to us saying they are not able pull any services through via the integration. They are saying there is an issue on your side. Please can you take a look at the Integration and then sort for our listing:
Please reach out to Classpass to get exact specifics with what is wrong with the integration. He is the integration engineer: jestervin.vinluan@classpass.com
Hello, Jestervin here from the ClassPass onboardin team, I’ve activated the integration and our system accepted the Integration IDs however I’m not pulling any services in the integration.
Hi, could you please provide more details on how exactly the system is failing to respond. Is there any error codes in the response, or is it a correct response with just an empty data? Which endpoint of simplybook api are you referring to? I am not aware of how this integration is implemented on ClassPass side, but I can try find problems in our API if there are any.
The most obvious one could be that you have an incorrect api key when calling our api